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User Guide

How to upload, clean, and download files with CleanMyRows

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What does each section do?

This guide explains the main CleanMyRows workflows in a clear, concise way.

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01

Starter

Upload a CSV, XLSX, or XLS file by selecting it or dragging it onto the page. The table, quality score, and download options are prepared automatically.

  • The first sheet of CSV and Excel files is read.
  • Files up to 100 MB are supported. Progress for large files appears in the left panel.
  • International characters are preserved.
02

Data Quality

Shows how ready the uploaded list is for a campaign or CRM import.

  • The quality score summarizes the overall status.
  • Empty cells are counted by column.
  • Email, phone, and duplicate issues are shown separately.
03

Cleaning

Standardizes the list without requiring manual edits row by row.

  • Trim whitespace: removes unnecessary spaces.
  • Normalize empty values: converts values such as null, n/a, and - into empty cells.
  • Remove duplicate rows: removes repeated records.
  • Text case: capitalizes the first letter of each word.
  • Phone format: formats phone numbers using the selected format.
04

SMS Message

Creates a personalized SMS message for each row using values from selected columns.

Save $20 at our {{City}} store.
  • The {{City}} field is replaced with the city value from each row.
  • SMS columns can be edited or deleted.
  • Use this feature when preparing campaign lists.
05

Filters

Use filters to quickly isolate records in the table.

  • All rows: shows every record.
  • Rows with issues: shows empty, invalid, or duplicate records.
  • Email issues: lists invalid email addresses.
  • Phone issues: lists phone numbers that do not match the standard format.
  • Duplicates: shows duplicates based on the selected column.
06

Download Center

Exports cleaned or filtered data.

  • CSV: the standard export format.
  • Excel: downloads the list as XLSX.
  • CSV ZIP by column: splits large lists by a selected column into Excel-compatible CSV files.
  • Excel ZIP by column: creates separate Excel files, for example by city.
  • Quality report: downloads a TXT summary of the list.
  • Use the file name and ZIP prefix fields to control output names.
07

Format Converter

This tool is independent from cleaning and converts files without modifying their data.

  • Reads Numbers, XLSX, XLSM, XLSB, XLS, ODS, FODS, CSV, TSV, and TXT files.
  • Creates Excel, CSV, TSV, and ODS output.
  • Numbers files can be converted to Excel.
  • Multiple sheets are preserved in XLSX and ODS output.
  • When multiple files are selected, they stay separate and can be downloaded as a ZIP.
08

Accounts and Pro

The Free plan covers basic use. Pro unlocks larger files and advanced downloads.

  • Free: basic CSV processing for up to 1,000 rows.
  • Pro: Excel, ZIP, SMS messages, segment downloads, and quality reports.
  • Promotion codes can be redeemed on the account page.
09

Frequently Asked Questions

What should I do if international characters look corrupted?
Upload the file again. CleanMyRows automatically tries common CSV encodings.
Can I download only records with invalid email addresses?
Yes. Select Email issues as the scope in the Download Center.
Can I create separate Excel files by city?
Yes. Choose Excel ZIP by column and select City as the split column.
Can I convert a Numbers file to Excel?
Yes. Open Format Converter from the home page and choose Excel as the output format.